Bank of Hawaii

The mobile app launch was disappointing—filled with bugs, slow response times, and a confusing interface. Much room for improvement.

The new app is confusing and lacks essential features. Customer support is unhelpful, leaving me frustrated and dissatisfied with banking.

I was looking forward to trying the new mobile app, but it let me down. The layout feels awkward and hard to navigate, turning simple tasks into a hassle. Customer support was also slow to respond when I ran into problems. Since there are so many better banking apps out there, I’d suggest choosing another option for your financial needs.

The new mobile app is frustrating and full of glitches. Getting around feels awkward, and customer support takes too long to reply. It’s disappointing that a bank with such a strong local presence can’t offer a better digital experience.