Sinem Osaer
Delivery was late, customer service unhelpful, overall experience disappointing.
Delivery was late, customer service unhelpful, overall experience disappointing.
I was disappointed with my experience using this delivery service. Despite promises of fast and cost-effective shipping, my packages consistently arrived late, and customer service was unhelpful. The claims of saving money did not translate into reality, as shipping costs seemed high when compared with competitors. It's frustrating to rely on a service that doesn't deliver on its promises.
I had high hopes for OnTrac based on their promises of faster delivery and cost savings. However, my recent experience was disappointing. Packages arrived late, and customer service was unhelpful when I reached out for assistance. While they claim to provide robust delivery options, I found their logistics lacking compared to established carriers. Additionally, their emphasis on community aid feels thin when basic delivery expectations aren't met. I expected more from a service touted as a game-changer.
Delivery times were inconsistent and customer service left much to be desired.