Sam Shaw
I needed help choosing plants for my garden, and after a quick conversation with their staff, I found exactly what I needed. The quality was impressive.
I needed help choosing plants for my garden, and after a quick conversation with their staff, I found exactly what I needed. The quality was impressive.
I ordered several plants expecting them to thrive, but when I needed support after one died, the response was frustrating. They insisted I pay for a warranty upfront, and shipping for replacements wasn't covered. It felt deceptive and unhelpful. Very disappointing.
I ordered a fruit tree, but it arrived damaged. Customer service was unhelpful, and I felt ignored throughout.
I ordered a warranty for my plants, but when one died, customer service ignored my request completely.
I was excited to order from Perfect Plants Nursery, but my experience was disappointing. The plants arrived looking less than fresh, and a few died shortly after planting. While they offer a warranty, it feels like a trap since you have to pay for it upfront. Moreover, shipping costs for replacements are not covered. Customer service was slow to respond, leaving me frustrated. I expected better quality and support for the price.