I had high hopes for U-Tow New Zealand, but my experience was disappointing. While their website promises great deals and excellent service, the reality fell short. The trailer I rented was in poor condition, and customer service was unhelpful when I raised my concerns. Additionally, the advertised discounts seemed confusing, and I ended up paying more than expected. Overall, I wouldn't recommend them for trailer hire; there are better options out there.
I found U-Tow's service disappointing. The online booking process was confusing, and the discounts advertised felt misleading. The trailers were in average condition, and customer service was slow to respond. Overall, I expected a better experience based on their promises.
I was disappointed with my experience at U-Tow New Zealand. While they promote discounts and specials, the actual service fell short. The online booking process was clunky and not user-friendly, leading to confusion about my reservation. Additionally, the customer service was unhelpful, with long wait times and unclear answers. The trailers themselves appeared worn and not well-maintained. Overall, I expected a reliable service based on their claims but found it lacking in both quality and efficiency.