Estelle El
I was disappointed by my recent experience with Connexxion buses. The website was often confusing and missing important information about routes and timetables. Planning my trip became frustrating, particularly because of the ongoing detours. The app also wasn’t as helpful as promised—it felt awkward to use and frequently didn’t show live updates. When I contacted customer service, I struggled to get a response. I’d expected things to run more smoothly, but instead I came away frustrated and let down by their promises.