BP

I reached out to bp for assistance on a billing issue and was left disappointed. After waiting on hold for over 30 minutes, the representative seemed uninformed and took a long time to address my concerns. When I finally received a follow-up, the information was vague and unhelpful, leaving me with the same unresolved problem. Such poor customer service was frustrating.

I reached out for support during a refinery issue and received vague responses. Their customer service was unhelpful and frustrating.