I reached out for help completing my identity verification for an urgent rental application. The process was confusing and riddled with technical issues. Customer support was unresponsive, leaving me frustrated and missing my opportunity. Disappointing experience overall.
The customer onboarding experience was frustrating and inefficient, lacking clarity and causing unnecessary complications during the identity verification process. Disappointing overall.
The onboarding process felt convoluted and inefficient. Despite their claims, the technology didn’t perform as expected, leading to frustration rather than a smooth experience. Disappointing overall.
Service lacks efficiency and user friendliness.
Lacks user-friendly design, making onboarding frustrating and inefficient.