Sarah E.
I reached out for help after buying a device that malfunctioned immediately. The support team took days to respond with vague solutions. The device was ultimately unreturnable, leaving me frustrated and feeling misled by their promises.
I reached out for help after buying a device that malfunctioned immediately. The support team took days to respond with vague solutions. The device was ultimately unreturnable, leaving me frustrated and feeling misled by their promises.
I reached out for assistance with a device trade-in, but the support team was unresponsive. After multiple attempts, I finally received a generic reply. It left me frustrated and questioning their commitment to customer service.