Mbta

The website is confusing and poorly organized; it took me forever to find basic fare information. Very frustrating experience overall.

I recently tried to navigate the MBTA website, and it was a frustrating experience. The layout is cluttered, making it hard to find essential information, like fare details or service alerts. I encountered outdated notices about service disruptions, which left me scrambling. Additionally, the customer support options are limited, and I struggled to get timely answers to my questions. Overall, the site feels neglected and poorly organized, which only adds to the unpredictability of using public transit in the area.